Terms & Conditions

An order shall be deemed confirmed only upon acceptance by the Company and receipt of the required advance payment. Once confirmed, the order cannot be cancelled, modified, or amended.

An advance payment is mandatory for all orders. Production will commence only after the required advance payment has been received.

All confirmed orders are final. No cancellation shall be accepted after order confirmation, and all payments made, including advance payments, are strictly non-refundable.

Due to the nature of commercial printing processes, a color variation of up to 5% from the approved artwork may occur. Such variation is considered an industry-standard tolerance and shall not constitute a manufacturing defect.

The Company shall not be responsible for any loss, damage, delay, or mishandling of goods once the shipment has been handed over to the transporter or courier service provider.

Applicable GST, transportation, courier, freight, packing, and shipping charges shall be charged separately and shall be payable by the customer unless otherwise agreed in writing.

The customer is solely responsible for verifying and approving the final artwork, including logos, text, spelling, colours, dimensions, and design specifications before production. No claims or corrections shall be accepted after approval.

The customer warrants that all logos, trademarks, designs, photographs, text, and other materials provided for production are legally owned or authorised for use. The Company shall not be liable for any copyright, trademark, or intellectual property infringement arising from such materials.

Production timelines shall commence only after receipt of the advance payment and written approval of the final artwork. Estimated delivery dates are indicative and may vary depending on production schedules and operational requirements.

The Company shall not be liable for any delay or failure in performance resulting from circumstances beyond its reasonable control, including but not limited to natural disasters, government actions, strikes, transportation disruptions, pandemics, or other unforeseen events.

A manufacturing tolerance of up to ±5% in the final quantity supplied shall be acceptable. Billing shall be based on the actual quantity delivered.

All customised and personalised products are manufactured specifically for the customer and therefore shall not be eligible for cancellation, exchange, return, or replacement.

All quotations are subject to change without prior notice due to fluctuations in raw material costs, taxes, freight charges, or other market conditions prior to order confirmation.

Unless otherwise agreed in writing, all concepts, layouts, designs, mock-ups, artwork, and creative materials developed by the Company shall remain the exclusive intellectual property of the Company.

These Terms & Conditions shall be governed by the laws of India. Any dispute arising out of or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the competent courts where the Company's registered office is situated.

By placing or confirming an order with the Company, the customer acknowledges that they have read, understood, and agreed to be bound by these Terms & Conditions in their entirety.